Contact information

Last updated: 01-24-2026

At Siren Polish, we value clear communication and are happy to assist with questions regarding orders, products, or general inquiries.

Please review the information below for the best way to contact us.

How to Contact Us

For all customer service inquiries, please contact us using the method below:

📧 Email: mysirenpolish@gmail.com

This includes questions about:

  • Orders and shipping
  • Product details
  • Sizing guidance
  • Custom nail sets
  • Website or account support

Response Time

Our typical response time is:

  • 1–3 business days

Response times may be extended during holidays, sales, or periods of high order volume.

Please note that business days do not include weekends or U.S. holidays.

Order-Related Inquiries

When contacting us about an order, please include:

  • Your full name
  • Order number
  • A brief description of your concern
  • Clear photos (if applicable)

Providing this information helps us assist you as quickly as possible.

Communication Guidelines

To ensure fair and efficient support:

  • All communication must remain respectful and appropriate.
  • Harassment, abusive language, or threats will not be tolerated.
  • We reserve the right to refuse service or cease communication if messages become abusive.

Social Media Messages

While we love connecting with our community, customer service inquiries must be sent via email.

Direct messages on social media platforms are not guaranteed to receive a response and should not be used for order-related issues.

Policy Updates

Siren Polish reserves the right to update or modify this Contact Information Policy at any time.

Changes will take effect immediately upon posting to our website.

Thank You

Thank you for supporting Siren Polish LLC.
We appreciate your patience, kindness, and understanding as a small handmade business.